How to Change Wi-Fi on Ring Doorbell

Smart doorbells have become an increasingly common sight across homes and businesses in the UK. The Ring doorbell is one of the most popular options, combining convenience with an extra layer of security. Like any device that depends on a wireless internet connection, it may occasionally need to be updated if you change broadband provider, adjust your router settings or move your Wi-Fi equipment. Knowing how to change the Wi-Fi on a Ring doorbell is essential for keeping it connected and functioning properly.

Why You Might Need to Update Wi-Fi Settings

There are several everyday situations where the Wi-Fi details of your Ring doorbell will need updating. One of the most common is changing broadband provider, which usually comes with a new router and password. Even if you stay with the same provider, upgrading your package can involve being given a new hub. Moving the location of your router within your property can also affect the strength of the connection, making it worthwhile to reconnect on the best available frequency band. Some homeowners also like to set up a separate network for smart devices to keep them isolated from personal laptops or work equipment. Whatever the reason, ensuring your Ring doorbell is connected to the correct Wi-Fi is essential for reliable operation.

How Ring Doorbells Connect to Wi-Fi

Ring doorbells rely on a 2.4 GHz Wi-Fi connection in most cases, although some newer models also support 5 GHz networks. This frequency requirement matters because certain routers may broadcast both 2.4 GHz and 5 GHz, and connecting to the wrong one could result in reduced performance or even no connection at all. A strong and stable Wi-Fi signal is crucial for clear video streaming, fast motion detection alerts, and reliable two-way audio. Without it, you may notice delays in notifications or gaps in recordings, which can undermine the security benefits the system provides.

Preparing to Change Wi-Fi on a Ring Doorbell

Before changing the Wi-Fi, it is helpful to prepare properly. Make sure you have your new network name, also known as the SSID, and the correct password. Check that your router is switched on and functioning, as the doorbell will need to detect the signal during setup. It is also wise to confirm that your phone or tablet has the Ring app installed and updated, since this app will be used to manage the process. If your Ring doorbell runs on battery power, ensure the battery is fully charged or connected to its power supply, as the Wi-Fi update cannot complete if the device powers off mid process.

Changing the Wi-Fi Connection Using the Ring App

The Ring app is central to making any changes to your doorbell’s settings, and updating the Wi-Fi details is no exception. Within the app, you will find your device listed under the dashboard. Selecting your doorbell allows you to access the device settings. From here you can choose the option to change the Wi-Fi network. The app will guide you through the process step by step, usually by placing the device into setup mode and scanning for available networks. Once you select your new Wi-Fi and enter the password, the doorbell will attempt to connect. If the signal is strong and the details are correct, it will usually connect within a few moments.

Putting the Device Into Setup Mode

To connect to a new Wi-Fi network, your Ring doorbell needs to be placed into setup mode. This is done by pressing and holding the small button on the side or back of the unit, depending on the model. A spinning or flashing light usually indicates that the device has entered setup mode and is ready to connect. The Ring app will then detect the device and allow you to continue with the process. Setup mode does not delete your existing settings or recordings; it simply allows the doorbell to search for and accept new Wi-Fi details.

Common Issues When Changing Wi-Fi

It is not unusual to run into small issues when updating Wi-Fi settings on a Ring doorbell. One of the most frequent problems is inputting the password incorrectly, which will prevent the device from connecting. Another is attempting to connect to a 5 GHz band when the doorbell only supports 2.4 GHz. If you have a dual band router, it may be worth temporarily disabling the 5 GHz option while you set up the doorbell to avoid confusion. Some homes have thick walls or large distances between the router and the front door, which can weaken the signal. In these cases, using a Wi-Fi extender or a Ring Chime Pro can help strengthen connectivity.

Resetting if Problems Persist

If you continue to experience difficulties connecting to the new Wi-Fi, a full reset may be necessary. This involves holding the reset button for a longer period, usually around twenty seconds, until the light indicates that the device has been restored to factory settings. Once reset, you will need to set up the device again in the app, adding it as though it were new. While this may feel like an extra step, it often resolves deeper issues that prevent the doorbell from accepting updated details. It is worth remembering that a factory reset does not delete cloud recordings associated with your account, only the local device settings.

Importance of a Stable Wi-Fi Connection

Changing the Wi-Fi on your Ring doorbell is not just about updating details, it is also about ensuring stability. A weak or unreliable connection can lead to frustration, with delayed notifications and incomplete video captures. For security purposes, a stable connection is essential. It ensures that if someone approaches your property, the motion detection will trigger instantly and you will receive an alert without delay. It also guarantees that recorded footage is properly stored and accessible when needed. Homeowners and landlords in particular rely on this consistency, as it provides peace of mind that their property is being properly monitored.

Security Considerations When Updating Wi-Fi

Whenever you change your Wi-Fi details, it is a good opportunity to review the overall security of your home network. Using a strong password that is difficult to guess is important, as is keeping your router firmware up to date. Many homeowners are choosing to separate smart devices onto their own network to reduce risk in the event of a security breach. By ensuring your Wi-Fi is protected and up to date, you also protect your Ring doorbell and the video data it transmits.

Practical Example of Changing Wi-Fi

Consider a homeowner who switches from one broadband provider to another, receiving a new router in the process. Their Ring doorbell, still linked to the old network, fails to connect. By using the Ring app to place the device into setup mode and entering the new Wi-Fi details, they restore full functionality within minutes. Without taking this step, the doorbell would remain disconnected and security notifications would be missed. This example shows how important it is to act quickly when Wi-Fi changes occur, ensuring the system continues to operate as intended.

When to Seek Further Help

In most cases, updating the Wi-Fi details is straightforward. However, if your Ring doorbell continues to struggle to connect or frequently drops the signal, it may be worth contacting Ring support for guidance. They can run checks to ensure your device firmware is up to date and may suggest specific solutions depending on the model of your doorbell. Occasionally, persistent issues are due to a fault within the unit itself, in which case repair or replacement might be necessary.

Final Thoughts

Learning how to change the Wi-Fi on a Ring doorbell is an important skill for homeowners, landlords and business owners who rely on these devices for security. The process is not complicated, but it does require care, preparation and attention to detail. By understanding how your doorbell connects to Wi-Fi, preparing your new network details, and using the Ring app to guide you through setup, you can ensure a reliable and secure connection. A strong Wi-Fi link is the backbone of the system, keeping notifications prompt, recordings secure and communication smooth. Taking the time to manage this correctly means your Ring doorbell will continue to perform at its best, protecting your property and offering peace of mind.