How to Get a Copy
of My EPC Certificate

Three ways to retrieve an existing EPC certificate

Most UK domestic properties have an EPC on the official register. Even if you have lost the original PDF or never received one, the document is almost certainly available somewhere. Three retrieval methods cover almost all cases.

Method 1: Download from the EPC Register (recommended).

• Visit epcregister.com (the official register for England plus Wales).
• Click search for an EPC.
• Enter your property's full UK postcode.
• Click search.
• The page lists all addresses in your postcode with EPCs.
• Click your specific address.
• The page shows your current EPC plus any historical EPCs for the property.
• Click view certificate next to the EPC you want.
• The full PDF opens in a new tab. Save or print as needed.

What the downloaded PDF contains:

• EPC rating (A through G letter plus SAP score 1 to 100+).
• Date of issue plus date of expiry.
• Property type plus floor area.
• Estimated annual energy cost (heating, lighting plus hot water).
• Estimated CO2 emissions per year.
• Property energy features (insulation type, glazing plus heating system).
• Recommended improvements with estimated costs plus rating impact.
• Assessor name plus accreditation number.
• EPC reference number (RRN).

Method 2: Contact the original Domestic Energy Assessor (DEA). If the EPC Register search does not return your property's EPC, the original assessor who carried out the assessment has a record. To find them:

• Look for the assessor name plus accreditation number on any old EPC document or correspondence.
• Check the EPC reference number (RRN) which links to the assessor record.
• Search the assessor's accreditation scheme register (Elmhurst Energy, Stroma Certification or Quidos) by name to find their contact details.
• Contact the assessor plus request a copy of the EPC. They typically resend free of charge.

Method 3: Estate agent, letting agent or solicitor records. If the property was bought or rented in the past 10 years, the relevant agents typically retained a copy of the EPC in their property file:

• Estate agent (sale records). Contact the agent who handled your purchase or last sale.
• Letting agent (rental records). Contact the agent who handled the most recent letting.
• Solicitor or conveyancer (purchase records). Conveyancing files typically include the EPC.
• Property management company (block records). Block managers often have EPCs for individual flats.

Common reasons EPCs are missing from the register:

• EPC was never lodged. Some unaccredited assessors issued EPCs that were never properly registered. These are not legally valid.
• Property never had an EPC. Properties never sold or rented since 2008 may not have one.
• Address recorded differently on the register. Try variations of the postcode plus address.
• Property was demolished plus rebuilt. The old EPC stays on record but a new one is needed for the new building.
• Scotland or Northern Ireland property. Use the relevant separate register.

If the EPC Register helpdesk is needed. If you have a record of an EPC being issued but cannot find it on the register, contact the EPC Register helpdesk via the contact form at epcregister.com. They can search by EPC reference number, assessor accreditation number or property address variations. Typical response time is 3 to 5 working days.

Getting a copy of an existing EPC is easier than most people realise. Our full EPC Ratings hub covers Energy Performance Certificates plus MEES regulations across UK homes plus rental properties.