How to Replace Ring Doorbell

Replacing a Ring doorbell is a task that many homeowners eventually face, whether due to upgrading to a newer model, fixing a damaged unit, or switching between wired and battery-powered versions. Over time, Ring devices can experience wear, reduced battery efficiency, or changes in WiFi performance that make replacement worthwhile. Newer models often include improved video resolution, enhanced motion detection, and better integration with smart home systems such as Alexa.

Knowing how to replace your Ring doorbell properly ensures a smooth transition without losing functionality or creating unnecessary wiring issues. The process is relatively simple, particularly for those familiar with basic DIY tasks. With careful handling, you can replace a Ring doorbell in under an hour while maintaining your home’s security and smart features.

This detailed guide explains how to remove your existing Ring device, prepare the mounting area, install the new model, reconnect wiring if applicable, and complete setup in the Ring app.

Understanding Compatibility Before Replacement

Before removing your old Ring doorbell, it is essential to confirm that your new model is compatible with your current setup. If you are upgrading from a battery-powered Ring Video Doorbell to a wired version such as the Ring Video Doorbell Pro, the installation process will differ significantly.

Battery-powered models are versatile and easy to install anywhere with WiFi coverage. Wired models, however, rely on a continuous power supply from an existing low-voltage circuit. If your home lacks this wiring, you may need an electrician to install a compatible transformer.

Check the mounting bracket dimensions as well, since some Ring models use different brackets. In some cases, the new doorbell can be attached to the existing bracket, saving time. If not, you will need to remove the old bracket and drill new holes for the replacement.

It is also a good idea to review the voltage requirements of your new Ring doorbell. Most wired models operate on 8V to 24V AC, but verifying this helps avoid underpowered connections that could affect performance.

Removing the Old Ring Doorbell

The first step is to disconnect your current Ring doorbell from the wall or door frame. Begin by loosening the security screw located at the bottom of the device using the screwdriver included in the original kit. Once the screw is removed, carefully lift the doorbell away from the mounting bracket.

If you are replacing a battery-powered model, simply slide the device off the bracket. For wired versions, gently pull the doorbell forward to expose the connected wires. Make a note of where each wire connects, as you will need to reattach them to the new unit later.

Unscrew the wire terminals and remove the wires from the back of the old doorbell. If the wires are frayed or corroded, trim and strip the ends to expose clean copper before reconnecting.

Once detached, remove the old mounting bracket from the wall by unscrewing the fixings. You may reuse the same holes for the new bracket if they align, but if they do not, fill the old holes with exterior filler to prevent water ingress before drilling new ones.

Preparing the Area for the New Doorbell

Before installing your new Ring doorbell, inspect the mounting surface to ensure it is clean, dry, and level. A smooth surface ensures the doorbell sits flush, improving both appearance and camera performance.

If the old doorbell left marks or residue, wipe them away with a damp cloth. Check that your WiFi signal remains strong in the area where the device will be installed. Poor connectivity can cause lag or disconnections during live view. You can test this by standing near the installation spot with your phone connected to the same network.

For wired setups, double-check that the power supply is switched off at the consumer unit before proceeding. Even low-voltage wiring can cause shocks if handled carelessly.

Installing the New Mounting Bracket

Position the new mounting bracket at approximately 1.2 metres (around 4 feet) from the ground. This height provides the best camera view for recognising faces and detecting visitors effectively.

Hold the bracket against the wall and use a spirit level to ensure it is straight. Mark the screw holes with a pencil. If mounting on brick or concrete, use a masonry bit to drill pilot holes and insert wall anchors. For wood or plastic surfaces, standard screws are sufficient.

Align the bracket and screw it into place firmly. Avoid overtightening, as this can damage the bracket or wall. Once secure, feed the wiring (if applicable) through the central hole before attaching the new Ring doorbell.

Connecting Power for Wired Models

For wired Ring doorbells, attach the existing wires to the terminal screws on the back of the new unit. It does not matter which wire goes to which terminal, as the connection is non-polarised. Ensure the screws are tightened firmly to prevent loose connections that could interrupt power.

Once the wiring is secure, mount the doorbell onto the bracket by aligning the hooks at the top and pressing the bottom until it clicks into place. Insert the small security screw underneath to hold it firmly.

If your model includes a removable battery for backup, make sure it is fully charged and correctly inserted before securing the faceplate.

Setting Up the New Device in the Ring App

After physical installation, you will need to connect your new doorbell to the Ring app. Open the app on your phone and tap “Set Up a Device.” Select “Doorbells,” then scan the QR code located on the back of the new doorbell or the product packaging.

The app will prompt you to connect the device to WiFi. Ensure you select a 2.4GHz network, as most Ring devices are not compatible with 5GHz. Enter your password and wait for the connection to complete.

Once connected, you can customise settings such as motion zones, notification preferences, and video quality. The app will also check for firmware updates automatically. Allow these updates to complete before testing the device.

To confirm everything is working correctly, press the doorbell button and check that your phone receives an instant notification. Open the live view feed to verify that the camera is positioned correctly and the image is clear.

Replacing a Battery-Powered Ring Doorbell

If you are replacing one battery-powered Ring doorbell with another, the process is particularly simple. Fully charge the new device’s battery before starting.

Remove the old doorbell by loosening the security screw and sliding the unit off its bracket. Check if the new model fits the same bracket. If it does, you can simply slide it into place and secure it with the new screw.

If it does not fit, remove the old bracket, drill new holes as necessary, and install the replacement bracket using the supplied fixings. Once installed, insert the charged battery, attach the doorbell, and secure it with the screw at the bottom.

Complete the setup process in the Ring app as described earlier.

Testing the Replacement

Once the new device is installed and configured, test all features thoroughly. Press the doorbell button to ensure notifications reach your phone or connected chime. Test two-way audio by speaking through the app to confirm the microphone and speaker are functioning correctly.

Use the live view feature to confirm that the video quality is sharp and motion detection covers the desired area. If the image seems tilted or off-centre, loosen the screws slightly and adjust the angle.

Check your WiFi signal strength in the Ring app under “Device Health.” If the signal is weak, you may need to move your router closer or install a WiFi extender such as the Ring Chime Pro.

Deactivating and Removing the Old Device from the Ring App

Before disposing of or selling your old Ring doorbell, you must remove it from your Ring account. Open the app, tap the three lines in the top corner, and select “Devices.” Choose the old doorbell, scroll down, and tap “Remove This Device.”

This step is crucial because it ensures that the old unit is no longer linked to your account. Without removal, the new owner would not be able to register or set up the doorbell on their account.

Once removed, perform a factory reset on the old doorbell by pressing and holding the setup button for around 15 seconds. This deletes all stored settings and ensures your personal data is fully cleared.

Troubleshooting Common Issues After Replacement

If your new Ring doorbell fails to power on after installation, check the power supply first. For wired models, verify that the transformer provides the correct voltage between 8V and 24V AC. For battery models, ensure the battery is properly seated and fully charged.

If WiFi connection issues occur during setup, move your phone closer to the router or temporarily disable any network extenders that might interfere with pairing. Once the device is connected, you can restore your normal WiFi setup.

If motion alerts do not work as expected, open the Ring app and adjust the motion sensitivity or zones. Each property layout is different, so fine-tuning is often necessary to avoid false alerts caused by traffic or pets.

If you experience lag in video streaming, check your broadband upload speed. Ring devices typically require at least 2 Mbps upload speed for smooth video performance.

Safety and Compliance Considerations in the UK

When replacing a wired Ring doorbell, always follow UK safety standards. Any electrical work involving mains connections must comply with Part P of the Building Regulations. If you are unsure about transformer installation or wiring, consult a NICEIC-registered electrician.

Avoid drilling into areas where electrical cables or pipes may be hidden. Use a cable detector before drilling new holes, especially near door frames where wiring is often concealed.

For battery models, there are no electrical hazards, but you should still ensure that the mounting surface is stable and secure.

You should also ensure your Ring doorbell complies with data protection laws. If the camera captures public areas or neighbouring property, you may need to display a CCTV notice or adjust the camera angle to limit recording to your property boundary.

Maintaining Your New Ring Doorbell

Once your replacement doorbell is installed and working, regular maintenance keeps it running smoothly. Clean the camera lens every few weeks with a soft cloth to remove dust or watermarks.

Check the mounting screws periodically to ensure they remain tight, especially in exposed outdoor locations. Battery-powered models should be recharged every few months, depending on activity levels and temperature.

You can check battery status and device health in the Ring app. Keeping firmware up to date ensures continued performance improvements and security protection. Updates install automatically when your device is connected to WiFi, but you can check manually under “Device Health.”

Frequently Asked Questions About Replacing Ring Doorbells

Can I use my old Ring mounting bracket with a new model?

Sometimes. Some models share compatible brackets, but others require a new one. It depends on the model type and release year.

Do I need to reinstall my Ring Chime when replacing the doorbell?

No. If the new device is added to the same Ring account, you can simply link it to your existing Chime through the app.

Will my recorded videos be lost when I replace my Ring doorbell?

Videos saved to your Ring Protect cloud subscription will remain accessible even after replacing your device, as they are linked to your account, not the hardware.

How long does it take to replace a Ring doorbell?

For most users, replacement takes around 30 to 60 minutes, depending on the model and whether it is wired or battery-powered.

Conclusion

Replacing a Ring doorbell is a straightforward process that can refresh your home’s security system with improved technology and performance. Whether you are upgrading to a new model or swapping out a faulty device, understanding how to remove, install, and configure the new doorbell correctly ensures everything works seamlessly.

By following the steps in this guide, you can safely replace your Ring doorbell without needing professional help in most cases. Always ensure you turn off power for wired installations, connect the device correctly, and verify performance through the Ring app once complete.

A properly installed replacement doorbell not only enhances your home’s security but also ensures you continue receiving reliable alerts and clear video footage. With regular maintenance, strong WiFi, and up-to-date firmware, your new Ring doorbell will provide dependable performance and convenience for years to come.