How to Replace Ring Doorbell

Smart doorbells have become a standard feature of many UK homes, providing both convenience and an additional layer of security. The Ring doorbell is one of the most widely used, but like any electrical product there are times when replacement is necessary. Whether you are upgrading to a newer model, moving house, or simply need to replace a faulty unit, knowing how to replace a Ring doorbell safely and correctly is important. With a clear understanding of the process, you can ensure the new device is fitted properly, complies with UK safety standards, and continues to protect your home without disruption.

Reasons for Replacing a Ring Doorbell

There are several reasons why a Ring doorbell may need to be replaced. Some homeowners wish to upgrade to a newer model with enhanced features such as improved video resolution, faster motion detection, or dual-band Wi-Fi support. Others may find that the rechargeable battery has deteriorated over time, making replacement more practical than ongoing troubleshooting. In rented or sold properties, it is common for the existing device to be removed and replaced with a new unit to ensure that personal accounts and settings are not carried over. Finally, damage from weather, accidental knocks, or electrical faults can also make replacement necessary.

Preparing for Replacement

Before removing an existing Ring doorbell, it is important to consider power supply and account settings. For battery-powered models, you should ensure that the device has been disconnected from your Ring account through the app to avoid any issues when setting up the replacement. If the doorbell is hardwired into an existing circuit, the mains supply should be isolated at the consumer unit before any work begins. UK wiring regulations require that work involving mains connections is carried out by a competent person, so where wiring is involved many homeowners will prefer to appoint a qualified electrician. This ensures the work complies with Part P of the Building Regulations and BS7671 standards, reducing the risk of faults or safety concerns.

Removing the Old Doorbell

The process of removing the old device depends on whether the doorbell is battery-powered or wired. For battery models, the security screw at the base of the mounting bracket is removed using the supplied screwdriver. The unit can then be lifted away from the bracket and set aside. Wired models require a little more care. Once the mains has been safely isolated, the two low-voltage wires connected to the back of the device can be detached by loosening the terminal screws. The old mounting bracket can then be unscrewed from the wall if it is no longer suitable for the replacement model.

Fitting the New Doorbell

Once the old unit has been removed, the new Ring doorbell can be installed. Many models come with their own mounting bracket, which should be secured firmly to the wall using the supplied fixings. If drilling into brick or masonry, wall plugs should be used to provide a secure fit. For wired installations, the two low-voltage wires are reattached to the terminals on the back of the new doorbell before it is clipped into place. For battery-powered units, the device is slotted onto the bracket and locked using the security screw. It is advisable to ensure the doorbell is positioned at an appropriate height, usually around 1.2 metres from the ground, to capture the best field of view while maintaining ease of use.

Reconnecting and Setting Up

Once the new doorbell has been fitted physically, the next step is to set it up through the Ring app. If you have replaced the device due to a fault or upgrade, the old unit should already have been removed from your account. The app guides you through the process of connecting the new doorbell to Wi-Fi, adjusting settings, and testing live video. For hardwired installations, once the power has been restored at the consumer unit, the device should begin charging automatically and operate without interruption. For battery models, it is recommended to fully charge the battery before first use to ensure optimum performance.

Safety and Compliance

Replacing a Ring doorbell is straightforward for most battery-powered versions, but where the unit is connected to mains wiring there are additional considerations. UK electrical safety standards require that such work is completed to BS7671 regulations, which may mean appointing a registered electrician if you are not fully confident in your ability to complete the task. Ensuring correct polarity, secure connections, and safe isolation procedures are all essential. Failing to comply with building regulations can create risks for both safety and insurance, so professional help is often the most reassuring approach.

Troubleshooting After Replacement

In some cases, homeowners find that after replacing their Ring doorbell the device does not connect to Wi-Fi or does not power up. If this occurs, it is worth checking whether the correct Wi-Fi frequency is being used, as some models only support 2.4 GHz networks. If the unit is wired and not receiving power, the connections should be checked to ensure they are secure and correctly installed. For battery models, recharging before installation usually resolves most issues. Where problems continue, Ring support can provide guidance, but in many cases ensuring the installation follows best practice resolves common difficulties.

Final Thoughts

Replacing a Ring doorbell in the UK is usually a straightforward task, especially with battery-powered models that can be swapped in minutes. For wired units, there is greater emphasis on compliance with electrical regulations, which may make professional installation the safest option. By preparing properly, removing the old device carefully, and ensuring that the new model is securely mounted and correctly connected, homeowners can enjoy uninterrupted security and convenience. With the right approach, a replacement is not just an upgrade in technology but also a reassurance that the home remains well protected.